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PetSmart, Inc. Complaint - Bathrooms are DISGUSTING!!!
PetSmart, Inc. Complaint

PetSmart, Inc. Complaint

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Bathrooms are DISGUSTING!!!


The last couple times I was shopping at the Petsmart in Ridgemar (Fort Worth, Tx) the restrooms were absolutely disgusting. Between 2 visits in a 3 weeks time frame there were feces on the toilet, blood and foul language written on the walls and yellow toilet paper stuck to the floor. When I informed the employees that the restrooms were also out of toilet paper the just shrugged at me and basically said it wasn't their job and that they would inform the manager and the morning cleaning person. After putting the restroom disaster aside I had also needed information on some dog food. The employees did not know what they were talking about. Each employee seemed to give a different answer. I had then witnessed another customer who needed help the employee just walk past them with no care. I have never seen so much disrespect in the 10 minutes I was inside that store. I had then went down the street to PetCo and got all my questions answered about the care of a new puppy.


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