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PetSmart, Inc. Complaint - Grooming - Grooming
PetSmart, Inc. Complaint

PetSmart, Inc. Complaint


Grooming - Grooming

I have been taking my shih tzus to petsmart in Fayetteville, nc on skibo road for grooming for last 2 years and never had a problem. My boys just got groomed and I noticed Jedi was uncomfortable after we got home but couldn't figure out why. The next day I noticed his paw was bleeding. After I stopped the bleeding, and cleaned the area I was able to see that his nail was broken off. I called the grooming salon and they apologized and said I could bring him into banfield if needed. I was hoping it want severe enough to where I had to do that but it is not getting any better. Then I look under jedis eye and the skin under his eye is all red and starting to scab from being cut. As a loyal customer, I don't even get told that my dog was hurt during his gromming session. I am so upset

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