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PetSmart, Inc. Complaint - PetSmarts Rude Employee
PetSmart, Inc. Complaint

PetSmart, Inc. Complaint

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PetSmarts Rude Employee


today i went into pet smart, and i remember that i had a bag from another store, and knowing how they feel about people walking in with open bag( For Thieft Reasons) i went to bring my bag to the front cashier like it is asked to, the cashier was extememly busy and had no time to turn around to let me leave my bag there, i didnt want to just place my bag there without some sort of acknowledge that the cashier would be watching it for me, and because im only in for 5 min i decide just to go on to grabbing my pet food and returning to cash, now for the second time this employee, that wouldnt give me her name, comes up to me to tell me to bring my bag to the front, i explained that i tried as i walked in but the cashier was to busy, she then began to be rude with me, rolling her eyes and telling me to bring my shit to the front!! i said ok but id like to see a manger she insured me she was a manger but i still demanded to see a real manager because i knew she wasnt one, as i brought my store bag to the front and went to return shopping she came back up to me and said she called the manager, i replyed OK! as waiting for a manager she also told me to bring my purse/bag to the front, i replyed that this is my purse and it has all my personal belonging in it, as i was pointing at other women who were walking in with there big purses, she replyed because i am a male, that my bag its not a purse, witch is sexist is my eyes, im gay and cause i am male, wearing a purse is just not right in her eyes, lot of things were said(witch i dont want to repeat, and i asked her what she had against me,
when the real manager came down i explained to her the situation, and very nicely i gave her my purse just to solve the matter cause she ensured me she watch it for me, she was very nice :) going back to this employee, she is the same employee from last week who was rude to a friend of mine who came into the store with me, they began arguing over what not as i stayed out of it, continuing checking out at cash, i bit my tongue for as long as possible until ur employee started bringing my friends race into the picture, thats when i couldn't keep my mouth shut any longer, after hearing the rude racial comments from ur employee i asked her not to even go there because cause the color of my friends skin has nothing to do with the situation and this will just make the matter worse for her.. and we walked out of the store.. i spend alot of time and money in your store on a weekly basis, and i would never expect anyone to be treated the way we were by this one employee, thanks for reading thou


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