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PetSmart, Inc. Complaint - Petsmart, Weatherford, Texas - Wanted nails trimmed on a 4.5 lb dog.
PetSmart, Inc. Complaint

PetSmart, Inc. Complaint

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Petsmart, Weatherford, Texas - Wanted nails trimmed on a 4.5 lb dog.


The groomer and the manager refused to accept the dog's tag and certification as proof of vaccination for rabies and therefore refused service. Been taking the dog to this facility for over a year. Very poor customer service as they offered no good explanation other than accusing me of making a fake tag with the dog's name on it. Very bizarre policy to begin since they don't believe customers (even when dogs are properly tagged).


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