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PetSmart, Inc. Complaint - Poor treatment in Grooming Salon.
PetSmart, Inc. Complaint

PetSmart, Inc. Complaint

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Poor treatment in Grooming Salon.


I own a Siberian Husky. I have been bringing her to the grooming salon to get her nails clipped. I warned the employee's about my dogs fearful behavior towards getting her nails trimmed. The one lady put the leash around her neck trying to pull her into the grooming area. My dog was resisting her by pulling back. The employee began to pull more forcefully, causing my dog to choke. My dog was struggling to breathe, and making the struggling choking noises. She would not lighten up on the leash. I had to shout, "My dog is choking!" and pushed her into the grooming area so she may stop choking. When my dog turned around, her eyes were red from lack of oxygen. After that my dog was not herself that day. She was truly traumatized. This happened in the Cape Coral FL PetSmart.


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